{"id":17,"date":"2026-07-13T14:05:18","date_gmt":"2026-07-13T14:05:18","guid":{"rendered":"https:\/\/insynckids.com\/?page_id=17"},"modified":"2026-07-13T14:05:18","modified_gmt":"2026-07-13T14:05:18","slug":"faq","status":"publish","type":"page","link":"https:\/\/insynckids.com\/?page_id=17","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"    <section class=\"inner-hero\">\n        <div class=\"inner-hero__glow\" aria-hidden=\"true\"><\/div>\n        <div class=\"container inner-hero__inner\">\n            <span class=\"eyebrow\">Frequently asked questions<\/span>\n            <h1>Clear answers before you choose a Buddy.<\/h1>\n            <p class=\"lead\">Start with the practical questions: what it does, what it does not do, and where a child will actually carry it.<\/p>\n                            <div class=\"hero-buttons inner-hero__actions\">\n                                            <a class=\"btn btn--primary\" href=\"https:\/\/insynckids.com\/?page_id=18\">Contact support<\/a>\n                                    <\/div>\n                    <\/div>\n    <\/section>\n    <section class=\"section page-section\"><div class=\"container narrow-container\"><div class=\"faq-list\">\n                    <details class=\"faq-item\" open><summary>Does the finder need the InSyncKids app?<\/summary><div class=\"faq-answer\"><p>No. A finder uses a compatible phone to tap the NFC tag or scan the QR code. The finder page opens in the web browser.<\/p><\/div><\/details>\n                    <details class=\"faq-item\" ><summary>Does the NFC Buddy track a child continuously?<\/summary><div class=\"faq-answer\"><p>No. The NFC Buddy is passive and has no battery. It works only when somebody taps it or scans the QR code. The current product does not track a child.<\/p><\/div><\/details>\n                    <details class=\"faq-item\" ><summary>Where should the Buddy be attached?<\/summary><div class=\"faq-answer\"><p>Choose the item the child genuinely carries most often, such as a school bag, nursery backpack, coat zip, PE bag or secure trainer loop.<\/p><\/div><\/details>\n                    <details class=\"faq-item\" ><summary>Are there bracelets?<\/summary><div class=\"faq-answer\"><p>No. The current InSyncKids Buddy range uses a snap hook keyring clip. There is no bracelet product.<\/p><\/div><\/details>\n                    <details class=\"faq-item\" ><summary>How many colours can each Buddy use?<\/summary><div class=\"faq-answer\"><p>Each Buddy character is designed around a strict maximum of four production colours.<\/p><\/div><\/details>\n                    <details class=\"faq-item\" ><summary>Can more than one adult be contacted?<\/summary><div class=\"faq-answer\"><p>The planned parent system supports approved parents, grandparents and trusted carers, with access controlled by the main account holder.<\/p><\/div><\/details>\n                    <details class=\"faq-item\" ><summary>Can I update the information later?<\/summary><div class=\"faq-answer\"><p>Yes. The profile information is managed online so an authorised adult can update contact or helpful details without replacing the physical Buddy.<\/p><\/div><\/details>\n                    <details class=\"faq-item\" ><summary>Is the Buddy a substitute for adult supervision?<\/summary><div class=\"faq-answer\"><p>No. It is an additional way for a finder to contact an approved adult. It does not prevent separation, replace supervision or replace emergency services.<\/p><\/div><\/details>\n            <\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-17","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/insynckids.com\/index.php?rest_route=\/wp\/v2\/pages\/17","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/insynckids.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/insynckids.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/insynckids.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/insynckids.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=17"}],"version-history":[{"count":0,"href":"https:\/\/insynckids.com\/index.php?rest_route=\/wp\/v2\/pages\/17\/revisions"}],"wp:attachment":[{"href":"https:\/\/insynckids.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=17"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}